Frequently Asked Questions

Lockthebox is a service that sells pre-loved and new books. We offer boxes of different sizes that customers can fill with books until the box is full.

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Lockthebox offers a wide range of books including fiction, non-fiction, children's books, textbooks and more.

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Introducing you Lock The Box Online

All you have to do is just sit and roll your fingers around your favourite reads.

1. SHORTLIST YOUR FAV BOOKS

2. SELECT A BOX SIZE

3. ADD YOUR ADDRESS

4. REVIEW & CHECKOUT


Click here to know more

Pre-loved books are books that have already been owned and read by someone else.

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Yes, all used books sold by Lockthebox undergo a quality check before we are offered for sale. This ensures that they are in good condition and do not have any major defects, although some signs of use may be present as they are already used.

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Yes, it's ethical to buy pre-loved books! It's a responsible choice because it reduces the demand for new books and supports a circular economy. Buying used books is often cheaper and more accessible for everyone, while also supporting local bookstores and charities. So, it's a great way to reduce waste, promote sustainability, and help your community.

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If your order has not yet shipped, you can cancel it by contacting Lockthebox's customer service. If your order has already shipped, you can return it for a refund or exchange according to Lockthebox's return policy.

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Yes, Lockthebox uses industry-standard encryption and security measures to protect your personal and financial information.

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Yes, Lockthebox provides free shipping to all locations within India, and there is no minimum order amount required to qualify for free shipping. Shipping fees are waived for all orders placed through Lockthebox, making it easy and convenient for customers.

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Yes, Lockthebox offers discounts and promotions from time to time. You can sign up for their newsletter or follow them on social media to stay updated on their latest deals and offers.

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Lockthebox accepts a variety of payment methods, including credit/debit cards, Google Pay, Amazon Pay, All UPI Payments and Also Cash on delivery (COD).

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Yes, Lockthebox uses industry-standard encryption and security measures to protect your personal and financial information.

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Yes, LockTheBox does have an Android App. Click here to download the App.

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Lockthebox accepts returns of new books within a certain timeframe, provided they are in new condition. Pre-loved books are non-returnable, but Lockthebox may offer store credit or exchange in certain cases. Full details of the return policy can be found on the website.

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