How It Works?

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy of www.lockthebox.in website.

The domain name www.lockthebox.in (hereinafter referred to as "Website") is owned by Bookchor Literary Solutions Private Limited.

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Bookchor Literary Solutions Private Limited and its affiliates (collectively Lock The Box, we, our, us”) collect, use, share or otherwise process your personal information through Lock The Box website www.lockthebox.in, its mobile application, (hereinafter referred to as the “Platform”).

By visiting the Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions. If you do not agree, please do not access or use our Platform.

1. Collection of Your Information

When you use our Platform, we collect and store your information which is provided by you from time to time. In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product or feature on the Platform.

We may track your buying behaviour, preferences, and other information that you choose to provide on our Platform. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address.

We collect personal information (such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details) from you when you set up an account or transact with us. While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order or consuming our online content or services) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you.

If you enrol into our Referral Program, we will collect and store your personal information such as name, contact number, email address, communication address, zip code, lifestyle information, demographic is provided by you to Lock the Box. We will also collect your information related to your transactions on Lock The Box platform and such third-party business partner platforms. When such third-party business partner collects your personal information directly from you, you will be governed by their privacy policies. Lock The Box shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.

2. Use of Demographic / Profile Data / Your Information

We use your personal information to provide the product and services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.

3. Opt-Out Policy

lock The Box offers its visitors and customers a means to choose how we may use the information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to cs@lockthebox.in.

If Lock The Box becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

4. Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Lock The Box employees, contractors, and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

5. Accessing and updating personal information

When you need to change or update your personal information please mail us at cs@lockthebox.in and we will make good faith efforts to change/correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We may ask individual users to identify themselves and then proceed to take action as required. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service of charge.

6. Disclosure of Information

In addition to the circumstances described above, Lock The Box may disclose User's Personal Information if required to do so: by law, required by any enforcement authority for investigation, by court order or in reference to any legal process;

• to conduct our business;
• for regulatory, internal compliance and audit exercise(s)
• to secure our systems; or
• to enforce or protect our rights or properties of Lock The Box or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Such disclosure and storage may take place without your knowledge. In that case, we shall not be liable to you or any third party for any damages howsoever arising from such disclosure and storage.

7. Permissions Required For Using Our Mobile Applications

When the Lock The Box app is installed on your phone or tablet, a list of permissions appears and is needed for the app to function effectively. There is no option to customize the list. The permissions that Lock The Box requires and the data that shall be accessed and its use is as below:

8. Android permissions:

Device & App history: We need your device permission to get information about your device, like OS (operating system) name, OS version, mobile network, hardware model, unique device identifier, preferred language, etc. Basis these inputs, we intend to know the learning course experience, use OS specific capabilities to drive great in-funnel experiences using components of device’s OS, etc.

9. Notifications:

If you are opt-in for notifications, it enables us to send across exclusive deals, promotional offers, course-related updates, etc. on your device. If you do not opt for this, updates for your course such as important module, questions for cracking the exam in easiest way purpose, in case there is any changes in exam, etc. will be sent through SMS or push notification.

10. DISCLOSURE OF YOUR INFORMATION:

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Third-Party Service Providers

  We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Marketing Communications

  With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

• Third-Party Advertisers

  We may use third-party advertising companies to serve ads when you visit the Application. These companies may use information about your visits to the Application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

• Other Third Parties

  We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

11. How We Protect Your Personal Information?

All payments on the Website are secured. This means all Personal Information you provide is transmitted using TLS (Transport Layer Security) encryption. TSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

12. Changes to the Privacy Policy

We reserve the right to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as may be necessary.

12. Cookies and Web Beacons

We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.

We also use third-party advertisements like Google AdSense and AdMob on lockthebox.in to support our website and mobile app. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense and AdMob program) information including your IP address, your ISP, the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).

You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs. However, this can affect how you are this to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.

You may always submit concerns regarding this Privacy Policy via email to us at cs@lockthebox.in. lock The Box shall endeavor to respond to all reasonable concerns and inquires.

Contact Us:

BookChor Literary Solutions Pvt. Ltd.
Kh no. 58/9/7, 12/2
Village Dhaturi near Murthal, Sonipat.
Haryana (131039)
Landmark near Johnson rubber